Provider of channel network and IT support services, Comms-care, has achieved Cisco Silver Partner status. This follows the company's recent success in becoming a Cisco Collaborative Services Partner.

Not content with Silver, Comms-care has already set its sights on bagging Gold Partner status within a matter of weeks due to the successful outcome of its Silver Partner audit.

Scott Yates, Managing Director at Comms-care, commented: "As skill sets in the channel continue to decline it is fundamental that channel-only support organisations such as Comms-care commit to filling this void by providing resellers with the most critical support services such as maintenance, installation and professional services.

"Comms-care's multi-vendor approach provides our channel partners with a skilled network of technical personnel who are trained across a wide range of products and services. Gaining Cisco Silver Partner status, which we hope will shortly become Gold, is testament to the hard work and commitment of our all our support staff."

In order for a successful application Comms-care had to provide evidence of having the correct number of Cisco trained engineers from CCNA to CCIE level. Additional requirements included a Cisco demonstration facility, security policies and procedures, quality assurance, incident management and the ongoing training of the support team etc.