Billing specialist Union Street Technologies has recruited four new support staff to assist comms provider customers with the transition from Openreach WLR2 to WLR3 access. All have previous WLR experience with communication providers.

Openreach will withdraw WLR2 on 30th June 2011, by which time all comms providers must migrate to WLR3. Openreach have advised that CPs should have completed WLR3 service establishment by 31 March 2011.

Tony Cook, Union Street MD, said: "The transition to WLR3 represents a major challenge for our customers. While there are great benefits for CPs using WLR3, the changes to current working practices are considerable with increased responsibility levels for CPs.

"For the majority of our customers that have implemented the Union Street WLR3 Portal solution, we want to ensure that the transition is as seamless and pain free as possible."